This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
information about how Yahoo! uses this information.
Our contact information
By standard mail:
1437 Sam's Drive
Chesapeake, VA 23320
1-757-382-0553 (between 10 a.m. and 7 p.m. EST)
All in-stock orders from ThatSoccerShop.com are usually processed and shipped within 24 hrs. Orders received after 2pm EST are not guaranteed for same day processing. All items are shipped via UPS or USPS. Depending on the distance from us, delivery can take from 1 to 6 buiness days. UPS only operates Monday through Friday, excluding holidays. Because of this, shipments will not ship or arrive on Saturdays (Unless special Saturday Delivery is selected) and Sundays. NEXT DAY AIR shipments shipping on Friday will not arrive until the following Monday. Backorders, (items not available at the time of the order), will be shipped by UPS Ground at no additional shipping charge to you upon their arrival unless specified otherwise. You are not charged for backordered items until they ship, and of course they can be cancelled at any time.
Due to the amount of time that is involved in processing international orders, we cannot accept rush requests. All international orders must go through an intense authorization process that protects against fraudulent use and increases security. ThatSoccerShop uses the standard in authorization systems called AVS, or Address Verification System. AVS is a process where the billing address of the credit card is matched with the customer using the card. In some cases, your bank may not participate in AVS, which would prevent us from authorizing your credit card. In these cases, we may need to request additional information, such as, but not limited to, a copy of the credit card and driver's license to be emailed or faxed.
All international packages will be declared as merchandise. Please do not ask to declare your purchase as a gift. This is a US Customs Law and cannot be altered.
Buyer is responsible for any Duties and Taxes in their respective countries. ThatSoccerShop does not collect this charge. It is collected upon delivery.
Refund, Returns and Cancellation Policies:
We hope you will be happy with each and every item you purchase. However if for any reason you wish to return an item we would like it to be as hassle-free as possible. Any new item may be returned for an exchange or refund within thirty (30) days of receipt*, which is determined by the date delivered in accordance to the corresponding tracking number. Defective items returned within sixty (60) days are eligible for a full store credit of the product price. Defective items between sixty (60) and ninety (90) days are considered on a case-by-case basis. We cannot accept used items for returns or exchanges.
WE CANNOT ACCEPT USED ITEMS FOR RETURNS OR EXCHANGES. PLEASE BE SURE TO TRY ON SHOES INDOORS TO MAKE SURE YOU ARE HAPPY WITH THE FIT. ONCE THEY ARE WORN OUTSIDE THEY CANNOT BE RETURNED.
Defective and unused merchandise will be exchanged and shipped to you UPS Ground free of charge*. Please return merchandise to the address on your sales receipt via UPS or insured mail. ThatSoccerShop is not responsible for returned merchandise that is lost in shipping.
* = Does not apply to certain sale items
International Return Policy
We hope you will be happy with each and every item you purchase. However if for any reason you wish to return an item, we would like it to be as hassle-free as possible. Any new item may be returned for an exchange or refund within thirty (30) days of receipt, which is determined by the date delivered in accordance to the corresponding tracking number. Defective items returned within sixty (60) days are eligible for a full store credit of the product price. Defective items between sixty (60) and ninety (90) days are considered on a case-by-case basis. We cannot accept used items for returns or exchanges.
WE CANNOT ACCEPT USED ITEMS FOR RETURNS OR EXCHANGES. PLEASE BE SURE TO TRY ON SHOES INDOORS TO MAKE SURE YOU’RE HAPPY WITH THE FIT. ONCE THEY ARE WORN OUTSIDE THEY CANNOT BE RETURNED.
Defective and unused merchandise will be exchanged and shipped to you via best way. An additional amount less $7.50 USD will be charged to reship your items. Please return merchandise to the address under “Your Item Has Shipped From” via UPS or insured mail and obtain a tracking number. ThatSoccerShop is not responsible for returned merchandise that is lost in shipping.
ThatSoccerShop respects you as a valuable customer and continues to set the standards in customer satisfaction. In order to maintain a professional level of service while protecting your best interests, we do not release your personal information to any other companies or mailing lists. All personal information is kept within our company for the sole purpose of expediting your ordering experience.
In effect, our Yahoo site uses the latest encryption technology (SSL) to keep your personal information from the public. We can assure you without exception that when you order from ThatSoccerShop through our secure checkout, only we read your personal information. This protects you from fraudulent use of your credit card and ensures the highest level of security that you expect and trust. Of course if you still have any concern, you may e-mail us at firstname.lastname@example.org
What information do we collect?
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
-To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
-To allow us to better service you in responding to your customer service requests.
-To quickly process your transactions.
-To administer a contest, promotion, survey or other site feature.
If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, you may opt-out. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us and e-mail pertaining to any and all feedback pertaining to privacy, or any other issue.
Online Policy Only
Terms and Conditions:
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of ThatSoccerShop. The collective work includes works that are licensed to ThatSoccerShop.com Copyright 2010, ThatSoccerShop.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ThatSoccerShop or purchasing ThatSoccerShop.com's products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ThatSoccerShop.com or to purchase ThatSoccerShop.com's products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ThatSoccerShop.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of ThatSoccerShop.com used in the site are trademarks or registered trademarks of ThatSoccerShop.com
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ThatSoccerShop.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ThatSoccerShop.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ThatSoccerShop.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
ThatSoccerShop.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if ThatSoccerShop.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a ThatSoccerShop.com product is mistakenly listed at an incorrect price, ThatSoccerShop.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. ThatSoccerShop.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ThatSoccerShop.com shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by ThatSoccerShop.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
ThatSoccerShop.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to ThatSoccerShop.com
Your use of this site shall be governed in all respects by the laws of the state of Virginia, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ThatSoccerShop.com products) shall be in the state or federal courts located in Chesapeake, Virginia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ThatSoccerShop.com products) must be commenced within one (1) year after the claim or cause of action arises. ThatSoccerShop.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ThatSoccerShop.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a ThatSoccerShop.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
ThatSoccerShop.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, ThatSoccerShop.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, ThatSoccerShop.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to ThatSoccerShop.com in its sole discretion.
You agree to indemnify, defend, and hold harmless ThatSoccerShop.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.